Registration Failed message

“Registration Failed” message


In October 2019 I suffered repeated brute force attacks by malicious robots. I was advised to put an extra level of security on my registration/renewal/upgrade page. I am using Google’s reCAPTCHA v.3 which works in the background. It is not visible to the user (other than as an icon on the bottom right of the window).

It attempts to assess whether a user is a robot or a human. If you don’t pass all its tests, it decides you could be a robot. You then get the message: “Registration failed”.

Please don’t take this personally as occasionally it gets it wrong. If you get this message, try the following:

  1. Use a different browser and/or a different computer/device;
  2. If you chose the PayPal payment option, try again but choose the Credit / Debit card option instead;
  3. Likewise, if you chose the Credit / Debit option, try again and choose the PayPal option instead. You don’t need a PayPal account to pay via PayPal – you will be given the choice to pay by card.

If you still get the same message let me know, quoting the subject “Registration Failed”, and I will sort things out a different way.