Recent outage

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This topic contains 4 replies, has 4 voices, and was last updated by  Lewis Phillips 2 months, 2 weeks ago.

  • Author
    Posts
  • #39176

    Lewis Phillips
    Participant

    Great to have you back up – we’ve missed you. Thanks for this fantastic site and everything you do for us John.

  • #39172

    Libba Shelton
    Participant

    Today is Monday, April 8 and I am still unable to access your files. Can you please be of any help?
    Thanks,
    Libba S

    • #39175

      John R. Fletcher
      Keymaster

      The site has been up and runnng since Wednesday. Can you expand on “unable to access files”?

      It would be better to continue this off-forum. Choose HELP>CONTACT ME. This would also give me your email address so I can identify you.

      Note I am away sailing until Saturday, so my responses may not be timely

  • #39094

    Moira Dlugosz
    Participant

    Great to have you back!

  • #39081

    John R. Fletcher
    Keymaster

    Apologies

    Many of you will have noticed that this website was down from Saturday 30 March 2019 9:30am until Wednesday 3 April 2019 at 12.20pm BST. Other than for the odd 10-20 minutes here and there, this is the first time that anything like this has happened to me.

    I received over 300 emails from concerned members, so I hope you will excuse me for not replying to you all individually

    It appears there was a bug in my host’s renewal system, as it failed to ask me for payment on the large disc that holds all the soundfiles, which was automatically disconnected. They then found it was impossible to reconnect it, so they have replaced that one with a new one, and it has taken hours to migrate all the data from the disconnected one to the replacement one.

    It looks as though everything is now running smoothly. I apologise again for the downtime

    JohnF

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