My site only allows one registration per email, so if you did register anytime in the past, but have forgotten that you did, then this is the message you will get.

To retrieve the Username that you set up the first time you registered, choose HOME or LOGIN/LOGOUT from the top menu, but don’t fill in the login details. Rather, click on the “Forgot Password” link, which just requires your email address. You will be sent an email telling you your Username, and a link to reset your Password.

You are now armed with your Username and Password, you can login. You can choose YOUR ACCOUNT>ACCOUNT to see your details. There’s a horizontal series of ‘tabs’ starting with ‘Home”; clicking on the next one ‘Subscriptions’, will show if you have any active memberships. If not, you can click on the ‘Subscribe’ link on the right-hand side to purchase a new membership.

Ask the Parent of the Corporate account to remove you from the Sub Account list.

For Corporate plans, see the Corporate (Group) Account Handbook.

For individual plans expiring after 6 March, 2023, see: How do I renew my subscription?

For individual  plans which expired before 6 March, 2023:

1. Login;
2. Choose REGISTRATION>REGISTRATION FOR INDIVIDUALS:
3. “Sign Up” for the time period that suits;
4. Your details will already be filled in. Complete the rest of the form;
5. Make your payment..

There are no sound files on my pages as they are all stored on Dropbox. Instead, there is just on “Click here for the sound files” link.

Even though you are logged in, you will not be able to see that link if:

1. You are on a Premium page, but you only have a Free subscription;
2. You have a paid-for subscription, but it has expired;
3. Your are a Sub Account member of a choir’s Corporate Account, but it has expired.

You can check if your subscription is active by choosing YOUR ACCOUNT>ACCOUNT. Just below your Username, there are 4 horizontal tabs: ‘Home’, ‘Subscriptions’, ‘Payments’, and ‘Logout’. Click on the “Subscriptions” tab to see the status of your membership.

You know you are logged in successfully when:

1. On a desktop or laptop computer, a black stripe appears across the top of the window, with your name on the right-hand side;
2. On a mobile device, you may see a head and shoulders icon on the right-hand side, clicking on which will show you your name;
3. When you choose HOME you will be greeted with “HI…” and your first name;
4. When you choose YOUR ACCOUNT>ACCOUNT you see your details;
5. Below your Username, click on the “Subscriptions” tab to see whether your membership plan is “Active”. If “Active”, you have access to ALL files; if “Inactive”, you have access to out-of-copyright files only.

For renewing Corporate plans, refer to the Corporate (Group) Accounts Handbook.

For Individual plans:

1. Login;
2. Choose: YOUR ACCOUNT>ACCOUNT;
3. Just below your Username, click on the “Subscriptions” tab;
4. To renew, click on the “Renew” link on the right. Your renewed membership is added on to the end of your current one. To change to a different time period, click on the “Change Plan” link. Your new plan starts immediately; the value of any unused portion of you current plan will be deducted from the cost of the new plan. This is called proration.

1. Login;
2. Choose YOUR ACCOUNT>ACCOUNT where you can change your email address;
3. Click on the “Save Profile” button.

One exception: if your Username looks like an email address, and you propose to change their Email to a different one, then it will cause unpredictable results. You should contact me directly.

Responses to things such as Registration Acknowledgement and Forgot Password requests are automated, and come from my website.

Please add me to your email contacts so that your system recognises my addresses, replacing  (at)  with the symbol @:

john_fletcher (at) mac.com
email (at) johnfletchermusic.org

For more details, click on the “Not receiving my emails?” link on the right-hand side of all pages, under USEFUL INFORMATION

Also check that I have your correct email address: choose YOUR ACCOUNT>ACCOUNT, where you can amend it if it is incorrect.

Choose YOUR ACCOUNT>ACCOUNT from the top menu.

You will see your Username; you need to be logged in to see this:

Below that, there are some tabs across the page: Home  Subscriptions  etc.

Home: Here you will see your names and email address. You can make changes and click on the “Save Profile” button; there’s also a “Change Password” link;
Subscriptions: Your membership, e.g Individual – Premium – 1 – Year; your subscription and expiry date (If you have a Sub Account, you will see the Corporate Plan details instead of your own); whether Active or not; date created; “Renew” and “Change Plan” links;
Payments: details of all payments made after 6 March, 2023; a nominal payment if any were made before 6 March, 2023. If you hold a Sub Account, you will see the Corporate Plan details instead of your own;
Logout: it does just that.

1. If you have forgotten your Username, the easiest thing to do is to ask for a Password reset, even if you haven’t forgotten your Password;
2. Choose HOME, or LOGIN/LOGOUT, from the top menu, but don’t fill in the Username and Password boxes at this stage; rather, click on the “Forgot Password” link at the bottom of the page. This will ask you to enter the email address your are registered with;
3. You will receive an email containing a link to follow to reset your Password. You can choose a new Password, or put in the same Password you had before;
4. The next email you receive will quote your Username, and confirm that your Password was successfully reset. It doesn’t quote the Password, but you know that already because you have only just set it;
5. You are now armed with both your Username and Password, which you can enter into the HOME page login form. Your browser may have already entered your details: you can ‘reveal’ your Password by clicking on the ‘eye’ symbol on the right-hand side of the Password box. If it is incorrect, delete it and enter the new one;
6. Check the “Remember Me” box so that is shows a ‘tick’ to tell your browser to remember the correct details;
7. If joining a Corporate Account, the Parent will need your Username, so following this procedure will tell you your Username, which you then pass on to the Parent.

1. Choose YOUR ACCOUNT>ACCOUNT on top menu;
2. Click on the “Change Password” link;
3. Enter your new password in the “New Password field”, and again in the “Confirm New Password” field;
4. Click on the “Update Password” button

1. If you have forgotten your Username, the easiest thing to do is to ask for a Password reset, even if you haven’t forgotten your Password;
2. Choose HOME, or LOGIN/LOGOUT, from the top menu, but don’t fill in the Username and Password boxes at this stage; rather, click on the “Forgot Password” link at the bottom of the page. This will ask you to enter the email address your are registered with;
3. You will receive an email containing a link to follow to reset your Password. You can choose a new Password, or put in the same Password you had before;
4. The next email you receive will quote your Username, and confirm that your Password was successfully reset. It doesn’t quote the Password, but you know that already because you have only just set it;
5. You are now armed with both your Username and Password, which you can enter into the HOME page login form. Your browser may have already entered your details: you can ‘reveal’ your Password by clicking on the ‘eye’ symbol on the right-hand side of the Password box. If it is incorrect, delete it and enter the new one;
6. Check the “Remember Me” box so that is shows a ‘tick’ to tell your browser to remember the correct details;
7. If joining a Corporate Account, the Parent will need your Username, so following this procedure will tell you your Username, which you then pass on to the Parent.

It’s not me or my site that is “insisting” that you use the wrong login details, rather it’s your browser. Modern browsers try to be helpful and remember the logins used for every site that is visited, so it is remembering the ones used when you last visited my site.
On the login screen, your browser has helpfully (?) entered the Username and Password you last used.

If the Username is incorrect, click into the Username box and carefully delete the wrong Username that your browser has entered for you, and enter your correct one.

Similarly, click on the “eye’ symbol on the right-hand end of the Password box. If  the Password is incorrect, delete what you see there and enter the correct Password.
Before clicking on the Login button, check the “Remember Me” box so that it shows a tick. The next time you visit my site your browser will offer you the new login details.

They do it themselves: Direct them to Login; choose YOUR ACCOUNT>ACCOUNT where they can change their email address.

One exception: if their Username looks like an email address, and they propose to change their Email to a different one, then it will cause unpredictable results. They should contact me directly.

Ask the Parent of the Corporate account to remove you from the Sub Account list.

It’s not me or my site that is “insisting” that you use the wrong login details, rather it’s your browser. Modern browsers try to be helpful and remember the logins used for every site that is visited, so it is remembering the ones used when you last visited my site.
On the login screen, your browser has helpfully (?) entered the Username and Password you last used.

If the Username is incorrect, click into the Username box and carefully delete the wrong Username that your browser has entered for you, and enter your correct one.

Similarly, click on the “eye’ symbol on the right-hand end of the Password box. If  the Password is incorrect, delete what you see there and enter the correct Password.
Before clicking on the Login button, check the “Remember Me” box so that it shows a tick. The next time you visit my site your browser will offer you the new login details.

My site only allows one registration per email, so if you did register anytime in the past, but have forgotten that you did, then this is the message you will get.

To retrieve the Username that you set up the first time you registered, choose HOME or LOGIN/LOGOUT from the top menu, but don’t fill in the login details. Rather, click on the “Forgot Password” link, which just requires your email address. You will be sent an email telling you your Username, and a link to reset your Password.

You are now armed with your Username and Password, you can login. You can choose YOUR ACCOUNT>ACCOUNT to see your details. There’s a horizontal series of ‘tabs’ starting with ‘Home”; clicking on the next one ‘Subscriptions’, will show if you have any active memberships. If not, you can click on the ‘Subscribe’ link on the right-hand side to purchase a new membership.

1. Login;
2. Choose YOUR ACCOUNT>ACCOUNT where you can change your email address;
3. Click on the “Save Profile” button.

One exception: if your Username looks like an email address, and you propose to change their Email to a different one, then it will cause unpredictable results. You should contact me directly.

Responses to things such as Registration Acknowledgement and Forgot Password requests are automated, and come from my website.

Please add me to your email contacts so that your system recognises my addresses, replacing  (at)  with the symbol @:

john_fletcher (at) mac.com
email (at) johnfletchermusic.org

For more details, click on the “Not receiving my emails?” link on the right-hand side of all pages, under USEFUL INFORMATION

Also check that I have your correct email address: choose YOUR ACCOUNT>ACCOUNT, where you can amend it if it is incorrect.

No, but every web browser has a similar function, called either Bookmarks or Favourites. Simply create Bookmark/Favourite folders in your browser, then when you have found a page on my site that you know you will want to keep returning to, just add that page to your Bookmarks/Favourites..